PRIVACY POLICY

Diversity Unity and Advancement (DUA) Foundation

PRIVACY POLICY

This Privacy Policy (“Policy”) applies to the website of Diversity Unity and Advancement (DUA) Foundation (hereinafter referred to as “DUA Foundation”, “Foundation”, “we”, “us” or “our”).

DUA Foundation values the trust you place in us and is committed to maintaining the highest standards of transparency, confidentiality, and security of personal information. Protecting your privacy and safeguarding your personal data is one of our highest priorities.

This Policy explains how we collect, use, store, disclose, and protect personal information provided by users (“you”) while accessing our website or participating in our programs, events, campaigns, surveys, or other engagements.

By accessing or using our website, or by providing your information to us, you consent to the collection, use, processing, storage, and disclosure of your information in accordance with this Policy and applicable laws.

Scope of this Privacy Policy

This Privacy Policy applies to:

  • Visitors and users of the DUA Foundation website
  • Donors and supporters
  • CSR and institutional partners
  • Volunteers, interns, and applicants
  • Participants in events, campaigns, and surveys

This Policy may be updated from time to time and is not exhaustive.

Our Core Values

How We Use Your Information

We use your personal information only for purposes consistent with how it was collected, including to:

  • Respond to enquiries and requests
  • Process donations and issue receipts
  • Communicate about programs, events, or impact (with consent)
  • Manage volunteer and partnership engagement
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not use personal information for purposes beyond those stated without obtaining additional consent.

Types of Data Collected & Legal Basis

Purpose

Data Collected

Legal Basis

Enquiries about our work

Name, email, phone number, message

Legitimate interest – to respond to your enquiry

Subscribing to updates

Name, email, phone number

Consent

Making a donation

Name, email, address, payment details

Legitimate interest – to process donations and issue acknowledgements

Volunteering / association

Name, email, phone number

Legitimate interest – to communicate and assess suitability

Website functionality

Cookie data, session data

Legitimate interest

Website analytics

IP address, browser type, device info, time spent

Legitimate interest – to improve user experience

Sharing and Disclosure of Information

We do not sell, rent, or trade personal information.

Your information may be shared only in the following cases:

  • With third-party service providers (e.g., payment gateways, IT service providers) strictly for operational purposes, under confidentiality and data protection agreements
  • Where you have explicitly consented
  • Where disclosure is required by law, regulation, or court order

Where data is transferred or stored across borders, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal, regulatory, and audit requirements
  • Once data is no longer required, it is securely deleted or anonym

Data Storage and Security

DUA Foundation uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.

While we take all appropriate measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights with respect to your personal information:

  • Right to access your data
  • Right to request correction or deletion
  • Right to withdraw consent (where processing is based on consent)
  • Right to object to certain types of processing

These rights may be subject to limitations where we are legally required to retain information.

You may exercise your rights by writing to:
dua.foundation@outlook.com

Use of Cookies

Cookies are small text files stored on your device to help us recognize repeat visitors and improve website functionality.

We use cookies to:

  • Enhance user experience
  • Analyze website usage
  • Improve navigation and content delivery

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Consequences of Not Providing Personal Information

If you choose not to provide required personal information, we may be unable to:

  • Respond to your enquiry
  • Process your donation
  • Register you for events or volunteering opportunities

While we take all appropriate measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Updates to this Privacy Policy

DUA Foundation reserves the right to update this Privacy Policy as needed to reflect changes in legal requirements or internal practices. Any updates will be published on this page.

Our commitment to protecting your privacy will always remain unchanged.



Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

Diversity Unity and Advancement (DUA) Foundation
dua.foundation@outlook.com